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Privacy Policy

Updated Janurary 2020

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The business of Pub and Hotel Business Solutions is marketing and advice where Pub and Hotel Business Solutions can give, this will involve the collection of personal information from individuals who could be interested in a specific type of service that we offer, if  Pub and Hotel Business Solutions establish that further advice is required from an regulated company that can provide this information, then we can sale this personal and business information to our clients, who are businesses that provide services in the area. 

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We use advertising, on social media sites and CPC to attract individuals that may be suited for business products or services to us and our clients. We are upfront and open about what we do, and this privacy policy sets out how we collect your personal data, what we do with it, who we give it to, how we keep it safe and how long we store it for. Although we sell personal and business data, we believe that transparency is important, and we strive to do our best to protect your personal information in accordance with this privacy policy.

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  1. DEFINITIONS

    1. When we talk about 'us', we mean Pub and Hotel Business Solutions and the entity detailed in the schedule. We are the operator of this website. When we talk about 'you', we mean the person using this website or services of this website. When we talk about ‘client’ we mean the business or businesses that engage or deal with us to purchase the information we collect. Our client(s) details are listed in this schedule.

    2. 'Personal data' or 'personal information' is information that directly identifies you, such as your name and email address, or data that could be used, on its own or in combination with other data, to identify you.

    3. "Business Data" or business information is information that directly identifies your business, such as your name, company or sole trader business name, email address and web site data that could be used, on its own or in combination with other data, to identify you and your business.

    4. It is important to us to protect your personal and business data and to use it strictly in adherence with applicable privacy and data protection laws.

  2. STAYING ANONYMOUS

    1. You can browse our website anonymously, although cookies may be collected.

  3. COLLECTION OF DATA

    1. We collect personal and business data about you when you give it to us or explicitly consent for it to be given to us.

    2. We collect and process the minimum amount of information we need to be able to advise you and to then sell your details to our client, so that our client is able to contact you about their services and deliver effectively to you the service you have expressed interest in, or to fulfil a service contract, or to meet a legal obligation. How much data we collect depends on the type of service you have expressed an interest in. This information can include:

      • First Name

      • Last Name

      • E-mail address

      • Phone Number

      • Mailing address

      • Company Name and Number

      • Business Trading Name

      • Website name

    3. We will not seek personal data from you, such as health details or information revealing your religious beliefs or ethnic origin.

    4.  We do not collect financial information relating to you such as bank card details, we do collect information such as creditors due and pass this information onto clients.

  4. COOKIES

    1. We may also use ‘cookies’ on our website to provide a way for the website to recognise you and keep a track of your preferences, and to enable you to contact us directly from the website. Cookies may also be used to optimise website speed for your convenience, to allow you to customise our web pages and so that you do not have to keep filling in your details repeatedly. We may collect information about your IP address and how you used our site.

    2. That data collected by cookies does not usually identify you, but may be combined with other information to identify you. If we identify you using information from cookies, we may use that information to track how you use our website and send you information more specific to your needs, or to invite you to purchase one of our services.

  5. USE OF DATA

    1. We can sell your personal and business data to our clients who may use your personal and business data to contact you about products or services they are regulated to deliver or sell. It allows us to align the products and services of our clients as closely as possible to your needs and situation. We will always advise you of the clients that is going to contact you. Our clients may then contact you to offer or market their services to you.

    2. We do not pass on, e process data without your consent.

    3. We may also process your usage data (your IP address, geographical location, manner in which you used our site etc) for our legitimate business purpose of monitoring and improving our website.

    4. We will also disclose your personal and business data if we are legally compelled to do so.

  6. STORAGE AND DISCLOSURE OF DATA

    1. The personal and business data you provide to us is stored at CRM which has strict security to ensure data protection, integrity and confidentiality. While we do our best to ensure the security of your data, no storage is 100% secure and we cannot guarantee the safety of your data. From CRM, your data is then transferred to our client. Such a transfer may include transfer of information across borders depending on where the client is. This means your data may be transferred to, and stored, on computers outside of your state or country and the data protection laws may be different from those where you live. By agreeing to this policy, you agree to such a transfer.

    2. Data is deleted from our storage at CRM every 12 months.. This means, if we have collected your personal data, we will delete it within 12 months.

    3. CRM have their own privacy policy in relation to how they manage and store your personal information.

  7. COLLECTION OF DATA OF MINORS

    1. We do not intend to collect the personal or business data of persons under the age of 16. If you are the guardian of a minor and suspect they may have provided us with their personal information, please contact us and request to have the minor’s personal information destroyed (use the contact information in the schedule below).

  8. DATA RIGHTS

    1. At your request, we will tell you what personal data we have on file, on what basis, and by whom. If you decide your data should not be processed for one or more purposes, you may withdraw your consent from using your data in that way. Please note that we will action your request as soon as practically possible however such a request may not take effect immediately and you may still be contacted by our client in the meantime. We will inform our client of your request at the earliest time available to us.

    2. You may amend inaccurate, incomplete or outdated personal data at any time by applying directly to us using the contact information in the schedule below.

    3. You may request that all personal data we have collected about you be deleted from our records and erased from information stored by any third party CRM we use. We have implemented an ongoing destruction process so that any collected data is securely destroyed within 31 days of collection.

    4. If data we have collected about you is processed using automated means, you have the right to receive that data in a structured, machine-readable format and to transmit it to another data controller without hindrance.

  9. CONTACT US

    1. Please let us know if you have any requests, feedback or concerns regarding the way we manage your personal data. Use the contact details listed in the below schedule. We will respond to you within 30 days and take action, within reason, as quickly as possible.

    2. If you are not happy with how we manage your concerns, you can contact your local data protection supervisory office, which in the UK is the Information Office Commissioner.

 

  1. Changes to this Privacy Notice

It is important to us that our privacy notice is regularly reviewed and we will do so to keep it relevant and up to date with changing laws. We will notify you of any changes by posting the new policy on this page.

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Where used in this privacy policy, we and us means: Pub and Hotel Business Solutions

This website is owned and operated by Pub and Hotel Business Solutions.

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Our principal place of business is:

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The Old Police Station, Northleach, Cheltenham, GL54 3LR

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If you have questions about your information we hold or how we use it, please contact us via post or email at:

info@pubandhotelbusinesssolutions.co.uk

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